Right of withdrawal

Temporary Closure of Shop and Online Business
 

Due to matters beyond our control both our physical shop and online business are now closed until the 6th January 2021. No orders will be processed during this time so please do not attempt to purchase an item unless you are willing to wait until after the 6th January 2021 for delivery.

 
We would like to apologise for any inconvenience this closure may cause and look forward to welcoming you back next year.
 
 
Please stay at home, stay safe, look after yourself and others
and take care in these difficult times
 
Helen & Jennie

 

As a consumer you have the right to cancel any order deemed as a distance order, including telephone or internet orders.
 
If you decide to cancel your order then you must first inform us in writing within seven working days of receipt of the goods. You are then obliged to return the goods to us at your own expense. The items must be returned undamaged and in their original condition using the same delivery method as sent to you. All items must be packaged carefully using the same or equivalent packaging materials as was supplied. The goods must be insured as we will not accept liability for goods damaged in transit.
 
All items must be received by us within 14 days of purchase.
 
We are entitled to deduct the cost of any missing or damaged item from any refund we offer.